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Siebel CRM

The Advantage
With experience designing and implementing many successful solutions for organizations of all sizes in major vertical markets, Kennedy Soft offers comprehensive services:

  • Kennedy Soft Siebel-certified consultants have vast Siebel implementation experience in various industries and across technical-functional areas.
  • Our dedicated Siebel-certified professionals provide customized and effective business solutions based on their superior technical and industry process knowledge.
  • Kennedy Soft extensive work relationships with Sales Force, Product Marketing, and Expert Services groups enable us to provide quick turnarounds on product-specific issues. Kennedy Soft has been very successful in working together to bring the best mix of products and expert resources for implementation to many engagements.

Services

  • CRM strategy and roadmap definition
  • IT architecture and strategy
  • Siebel/Oracle implementation services
  • Complete lifecycle implementations, including business analysis, process re-engineering, design, development, testing, and deployment
  • Extensive expertise in specialized Siebel modules, including Product Configurator, ePricer, Order Management, and Incentive Compensation, among many others
  • Proprietary tool for performance evaluations as well as tuning and performance enhancement
  • Production support and maintenance, including new enhancements and application maintenance
  • Siebel Upgrades and Unicode migrations as well as Single Sign On services
  • Internationalization and localization of Siebel applications for multi-language, multi-currency rollouts
  • Data quality and migration services
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