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A retailer's current expectations from their CIOs are focused on two key areas:

  • Reducing the IT cost
  • Reducing the IT response time

Kennedy Soft Methodology

Kennedy Soft Best Practices
The model also ensures:

  • Complete visibility and control on the engagement
  • People x Technology independent IT department
  • SLA driven performance and rewards plan

Kennedy Soft Value Proposition

  • Cost Reduction, Leaner IT Organization
  • Faster response time, better service
  • Business aligned IT

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